Nikki is a Star and a superhero who understands care for your loved ones when things are, possibly, at their worst. Caring Haven is attentive, loving, communicative, and thorough. If we need home care again, Nikki is my first call for help.
Great company with good support!
If Nikki and her staff cares for others like she does her grandma, every client will get OPTIMUM care! Call that number now! You won't regret it!
I reached out to find a caregiver around noon on a Friday when I was in need of finding someone immediately to be primarily a companion for my family member for six hours a day Monday through Friday. Caring Haven responded to my message request within 10 minutes with a follow up call from Nikki who then made a special trip to come to the house for the initial interview at 3:30 that same Friday!
Nikki from Caring Haven immediately connected with all three family members present at the interview. Nikki's friendliness, professionalism and her understanding of our situation -- in additional to her sincere compassion for our unique request -- caused me to immediately commit to using Nikki and Caring Haven by the end of the interview.
Caring Haven arrived promptly every day that next week -- and spent quality time in the house with our family member either discussing books, music and poetry, in addition to going on long walks twice each day with the family member. On two different days Caring Haven even drove the family member to do some shopping for last minute presents.
Caring Haven kept me updated twice each day with pictures and comments on the activities of the day -- and also asked for my permission to take the family member on those shopping trips.
Even though we only needed the daily companionship services for that one week, Nikki and Caring Haven have become part of our family -- and Nikki has become a very good and close friend of our family member!
I would absolutely use Caring Haven Home Care Services again without any hesitation. I would most definitely encourage anyone needing home care to give your primary consideration to Nikki and Caring Haven Home Care Services!
Caring Haven was an absolute godsend recently when my 100 year-old mother's full-time caregiver came down with Covid and went home to isolate and recover. I was panicking because I had no one to take her place. I had contacted several agencies in the past but I remembered Nikki Lopez at Caring Haven as being the most compassionate and sincere. I called her hoping she could send a temporary last minute replacement but all of her people were booked so she offered to personally fill in until my mother's caregiver returned.
She arrived at my mother's aware of her exposure to Covid and knowing she would be Sleeping in my mother's room. Nikki's own family gave their blessing because they knew my mother needed help. The day Nikki got there, my mother had to go to ER for dehydration and while there, she tested positive for Covid. The hospital sent her home because she had no fever or cough but two days later, she was admitted into the hospital for symptoms of Covid, dehydration and pneumonia. Nikki was prepared to, and wanted stay in the hospital room with my mother but Covid hospital regulations would not allow it. She visited my mother twice a day until the regular caregiver was able to return to work.
Nikki continued to follow up on my mother after my mother returned home and still checks up on her regularly. Because of this, I am hiring one of Nikki's caregivers when my mother's regular caregiver retires in March. I am so impressed by Nikki and the level of care at Caring Haven, I would never go anywhere else again!
